Free shipping on orders over $50

FAQs

When will I get my order?

Please allow 14 business days. With ground shipping, you should receive your order within 17-19 business days.

Can you do rush orders?

Send us an email at: info@mbox.co if you need an order quickly, and we can try and figure out a plan rush your gift order.

Will my order ship all at once?

Your order will arrive as one box containing all your prepared giftboxes.

Where do you get your products?

We find our gifts from producers throughout the world. We order a sample to make sure everything is up to snuff, then pick the best items to add to our store.

What's the deal with personalization?

You have 10 characters to create meaningful messages for your giftees. If you've made a personalization mistake, then delete the item in your cart and add it back in again. If you notice your mistake after you've completed your order, then send us an email at: info@mbox.co and together we will figure out a solution. 

Can I return my box?

We want you to love your MBOX experience, so we offer free returns within 30 days from the date your order was delivered. The Items returned must not have been altered or damaged, and must include all original packaging and tags. Read all the details by heading to our return policy page.

How are the items packaged?

Your boxes will each be packaged separately in a ready-to-give cardboard box with crinkle stuffing, hand-stamped name & personal note if you choose to include one. Your gifts are ready to give. No wrapping necessary.